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The Holder will have the right to request access, rectification, cancellation or opposition to the processing of their data, by means of a written request addressed to the Data Department of Cyberpeace, at:


  1. Cyberpeace corporate office located at Av. Morelos 178 C 1, Colonia Centro, CP. 62000 Cuernavaca, Morelos, Mexico, from Monday to Friday from 9:00 a.m. to 6:00 p.m., or

  2. The email:


Cyberpeace will respond to the requests of the Holder that are exercised by him after proof of his identity with official identification (voting card with photograph, passport, military card, or driver's license), in a simple copy and having exhibited the original for comparison. , or in case of acting on behalf of a third party, the public document in which it is recorded or power of attorney signed before two witnesses must be presented.


All applications, in order to be processed, must contain and be accompanied by the following:


  • The name of the Holder and address (or other means) to communicate the response to your request.

  • The documents that prove the identity or, where appropriate, the legal representation of the Holder.

  • The clear and precise description of the personal data with respect to which one seeks to exercise any of the rights.

  • Any other element or document that facilitates the location of personal data.


In the event that the Holder does not indicate an address to receive the response, the request will be deemed not submitted, for which the pertinent certificate will be issued.


Cyberpeace will have a period of 20 (twenty) business days, counted from the date on which the request was received, or from the time the Holder resolved the information request, to notify the Holder if it is accepted or not. If the request is accepted, it will become effective within the following fifteen days. The aforementioned terms may be extended, only once, for an equal period when justified.


The response to the requests will be given, at the Holder's choice, by email or by written response when they go directly to the Cyberpeace offices at the address indicated to pick it up, being able to reproduce the response in electronic documents, simple copies, or verbal way.


For the purposes of learning more about the requirements of the requests, origin of the same, forms, and response times, the Holder can contact the data department in any of the following ways: directly at the address of Cyberpeace with the Department of Personal Data or to the email address


The Owner of the information will have the right to revoke the consent for the processing of their data at any time, for which they must submit their request and meet the requirements indicated, in order for Cyberpeace to carry out the procedure described.


If you wish to stop receiving promotional messages or communications from us, you can request it through the email


In the event that Cyberpeace requires to use your Personal Data for purposes other than those agreed or agreed upon under the legal relationship with the Owner, it will be notified in writing, by telephone, electronically, or by any optical, sound, visual or other that the technology allows now or in the future and explaining the new uses that it intends to give to said information in order to obtain your authorization.


With this Privacy Notice, the Holder of the information is duly informed of the data that was collected from them and for what purposes, accepting the terms that were prepared in compliance with the Federal Law on Protection of Personal Data Held by Private Parties. and its Regulations.

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