Cyber scams targeting older adults: An urgent challenge in Mexico

The digital environment has become an essential tool for carrying out procedures, communicating, and accessing services. However, this progress has not been the same for the entire population.

In Mexico, older adults face a growing wave of cyber scams, which have increased by 20% in recent years, according to specialists.

This increase is not only due to a lack of technological knowledge, but also to social and emotional factors such as loneliness, the need for interaction, or the lack of support when browsing the internet.

Experts have warned that at least three older adults are victims of digital fraud every day in the country.

Criminals are using increasingly sophisticated methods, impersonating family members, banks, or companies to obtain confidential information or money transfers.

Why are they so vulnerable to cyber scams?

Cyber scams targeting older adults are not limited to deceptive phone calls. Today, fraudsters also send messages pretending to be delivery notifications, purchase confirmations, or account alerts, appealing to urgency to provoke an immediate response.

In many cases, older adults seek to connect socially through technology, which makes them susceptible to romance scams or manipulative messages.

Without a support network to listen to them or advise them, they feel lonely, ignored, or misinformed. This emotional void reduces their critical thinking skills when interacting in digital environments.

How to protect older adults from cyber scams

To reduce the risk, it is essential that families and communities actively engage in the digital inclusion of older adults. Talking to them about warning signs on the internet, teaching them to recognize suspicious messages, and encouraging them to ask questions before sharing information are fundamental steps.

In addition, it is recommended that, in the event of any suspicious call or message, the sender's identity be confirmed and whether a service or purchase was actually requested be questioned. It is also suggested that a “digital advisor” be identified within the family who can guide and accompany the older adult on a regular basis.

In Mexico, according to data from the National Population Council (Conapo), there are more than 17 million older adults, representing 12.8% of the national population.

This demonstrates the importance of implementing cybersecurity strategies tailored to this growing group.

Conclusion

The increase in cyber scams targeting older adults reflects a social urgency: to include this sector of the population in the digital environment in a safe, supportive, and empathetic manner. Their protection requires not only technological measures, but also emotional support and ongoing digital education. Mexico has the opportunity to develop public and private initiatives that strengthen this support, as an example of inclusion and cyber prevention.

At Cyberpeace, we know that protecting older adults is also a fundamental part of a culture of cybersecurity. Staying informed, providing support, and educating are key to preventing digital fraud. Want more tips on how to stay safe online and take care of your loved ones? Follow us on social media and stay up to date with the latest in cybersecurity.

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